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Southern Comfort Heating & Air

4.4

C L

15:11 02 Jul 20

I was driving on I-15 and saw a piece of wood fly out of their truck. They should be more responsible to tie down the items in their truck. I saw a lot of other loose items in the back of it.read more

Michael Johnston

19:54 25 Jun 20

I was driving home from work one day and all of a sudden a huge wooden dowel about 3-4 feet wide is bouncing towards me in the middle of the freeway. The culprit was this truck from Southern Comfort Heating & Air heading south on I-15. I tried to dodge the dowel but there were cars on both sides of me and it bounced a few times before hitting the front of my car. The driver immediately got off the freeway, I thought to maybe go back and pick it up, but they instead sped away when I assumed they would pull over and apologize and get my information. I snapped a few photos as they escaped. Very dishonest. You can see the rest of the load totally unsecured in the back of their pickup. I reported to Utah Highway Patrol and they tried multiple times to get in touch with the owners of Southern Comfort but eventually dropped the case after they never could get in touch with them...Very shady.read more

Linda Allred

20:58 07 Aug 19

We could not be more pleased with the great service and experience we have had with Southern Comfort Heating. We purchased a home built in 1907 with additions added in the 1970's and 1980's. The challenges this home created prevented several companies from even coming out to give us a quote. John with Southern Comfort came through and said he was certain he could not only get the job done but at an affordable cost to us. Here we are a few short weeks later and the house that never had heating or air conditioning other than baseboard heaters is amazingly comfortable, there are no awkward wall mounts, everything went in the existing attic spaces, and it all came together at a fraction of what we expected to pay. The men who came out were amazing to work with and very considerate of working around us and protecting our personal belongings by making sure everything was always covered an protected in the areas they were working in. I seriously cannot say enough good things about the experience we had, there was never anything that caused concern or could not be resolved by us asking a question or communicating the concern. Thank you Southern Comfort!!read more

Devin Weaver

20:19 25 Jul 19

Our AC went out in the middle of July on a Thursday night. I called after hours and got some immediate help and scheduled for a diagnosis.After replacing my full AC and heating system, I feel like the product I have is much better than what came with my home, everyone I worked with was very professional, and they definitely cared about customer service and making sure I was happy.read more

Cj Watt

02:04 09 Jul 19

These guys are ROCK STARS! Our air conditioner went out and we called them in the morning and they were there by 2pm the same day. The entire system needed to be replaced. They were not pushy or tried to up sale, but gave us options that would work for our budget. They knew we had family coming over the next day for the holiday, so they stayed until 11:30pm that night to finish the job. They were very professional, left my house clean, vacuumed, and took the time to educate us on the system. Would highly recommend this company to friends and family! Thank you for a great experience.read more

Dan Patterson

20:05 02 Jul 19

Our A/C was blowing all day and not keeping the house at a good temperature. John came out and did a thorough investigation, explained to us our options, and was just all around great to work with. Fast, quality service and I really appreciate that he gave us plenty of options and talked through them with us so we could make the right decision for us. Thanks!read more

Lindsay

01:58 02 Jul 19

Everyone that we worked with at southern comfort was very kind and friendly. We appreciated that they did not bash other companies (unlike other quotes we got). Great service, great pricing and our new AC/furnace is working better than before! They give you every option and let you pick, no high pressure sales. Tells how it is and we appreciated that :) would highly recommendread more

Corin Nay

19:13 26 Jun 19

Southern Comfort exceeded our expectations! After less than great experiences with other HVAC companies, SC was a breath of fresh air (no pun intended 😉). The owner, John, is extremely friendly and helpful, going above and beyond to make sure our experience was a great one. I also appreciate his candidness and honesty, offering a quote for both repair and replacement (which was way under his competitor's bid) without pushing his own agenda. We will definitely be back.read more

Kota Faux

01:47 15 Jun 19

Awesome company, very straightforword and reliable. Would definitely recommend this company to everybody!read more

Scot Nichols

01:26 15 Jun 19

I had a fantastic experience with this business. Same day diagnostic appointment, expert advice from John, very competitive quote and a fast next day installation for the new system.Where I really took note of how extraordinary the company is was during the installation of the new furnace and AC system. Their technicians descended on my house right when they said they would be here, laid down a plastic cover over my carpets, put booties on and treated my home like it was their own. Professional, respectful, expert installation. Great price was just the beginning of an amazing experience. Thank you John, and the rest of the team at Southern Comfort!read more

Kenna Anderson

21:26 13 Jun 19

Our AC wasn’t working. We called at 10 am and they were able to come out the same day. Great customer service and knowledge! Definitely recommend.read more

Deanna Wilson

02:58 18 Jan 19

Great, honest installation on a new heating and air conditioning unit. Very friendly, respectful, and honest in their assessment of what our needs were. Would highly recommend them and give them the highest rating.read more

Nicole White

04:18 07 Jan 19

They were so great! They came after hours because I work in the day and they helped me get financing for my new furnace. They really went above and beyond!read more

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